Privacy Policy

Last updated: 4/1/2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support.

This may include:

  • Name, email address, and contact information
  • Billing and shipping addresses
  • Payment information (processed securely by third-party providers)
  • Order history and preferences
  • Communications with us

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer service and support
  • Send you important updates about your orders
  • Send marketing communications (with your consent)
  • Improve our products and services
  • Prevent fraud and maintain security
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share your information with:

  • Service providers who help us operate our business (payment processors, shipping companies, etc.)
  • Legal authorities when required by law
  • Business partners for joint marketing activities (with your consent)

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for tax and accounting purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your personal information
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Restriction: Request limitation of processing

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

DearHolly Privacy Team

123 Fashion Street

Paris, France 75001

Email: privacy@dearholly.com

Phone: +33 1 23 45 67 89