Terms of Service

Last updated: 4/1/2026

1. Acceptance of Terms

By accessing and using DearHolly's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials on DearHolly's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials
  • use the materials for any commercial purpose or for any public display
  • attempt to reverse engineer any software contained on DearHolly's website
  • remove any copyright or other proprietary notations from the materials

3. Products and Services

All products and services are subject to availability. We reserve the right to discontinue any product or service at any time. Prices for our products are subject to change without notice.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

4. Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

5. Returns and Refunds

We offer a 30-day return policy for unworn items in their original packaging. Custom orders and sale items are final sale. Return shipping costs are the responsibility of the customer unless the item was defective.

6. Prohibited Uses

You may not use our products or services:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information

7. Intellectual Property Rights

The DearHolly name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of DearHolly or its affiliates or licensors. You must not use such marks without our prior written permission.

8. Disclaimer

The information on this website is provided on an 'as is' basis. To the fullest extent permitted by law, DearHolly excludes all representations, warranties, conditions, and terms whether express or implied, statutory or otherwise.

9. Limitations

In no event shall DearHolly or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on DearHolly's website.

10. Accuracy of Materials

The materials appearing on DearHolly's website could include technical, typographical, or photographic errors. DearHolly does not warrant that any of the materials on its website are accurate, complete, or current.

11. Modifications

DearHolly may revise these terms of service at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of France, and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

DearHolly

123 Fashion Street

Paris, France 75001

Email: legal@dearholly.com

Phone: +33 1 23 45 67 89